They re freudulent and will take your money and not pay you back a refund. Login to your Amazon account. They have good english speaking customer service, I. Amazon is focused on the health and safety of our associates and based on regional regulations and social distancing requirements this has resulted in extended response times.
We ask for your patience in this challenging time as our teams work to deliver this vital service to customers everywhere, especially to those, like the elderly, who are. That department is open hours, days. Other articles from gethuman. If you think this information is inaccurate or know of other ways to contact Amazon please let us know so we can share with other customers.
Shortcuts, average waiting time, support service details and customer service open hours are included. Always address the customer by their title. Smith”, NOT “Dear Frank” or (worse) “Dear Buyer”. ALWAYS use their Title.
It’s presumptuous to use “Dear Frank” in a business letter, unless it’s someone you know. You have no idea of the age of your buyer, and many many will resent a first name addressing. By typing in the characters that you see into the box, you help Amazon to prevent automated or scripted form submissions. This enables us to prevent fraud and abuse so that we may continue to ensure a high quality of service to all customers.