If you’re not happy with the response you get from the business – or they don’t get back to you – you can ask us to get involved. You need to get in touch with us within six months of receiving the business’s final response to your complaint (though there are some exceptions to this rule – find out more about time limits affecting your complaint). Can I take my complaint to the Ombudsman? When you complain to us, we follow a complaint resolution process that provides free and fair outcomes. However, you should be aware that there are certain complaints we can’t consider.
Follow the company’s complaints procedure. Ask for a copy of the company’s. We resolve complaints against financial service providers. The queue of complaints waiting for an.
Ask Online Professionals for Ombudsman Preparation Guidance, Hours a Day. If you make a complaint to a financial service provider and they fail to resolve it, then you can ask the Ombudsman for help. Our service is free and independent, and our process is fair, transparent and impartial.
It is entirely confidential. In my experience the FCA is incompetent. Platforms are unaccountable. Their compliance teams consistently rejecting any and all rational complaints.
At the moment, UK trading is impossible because the market is a free for all.