Airport customer service agent duties

There is really no job as a wheelchair pusher. Normally, these are customer service agents. In some major airports there are people who have these jobs on a part-time basis.

I was a Customer Service Agent for United for a long time. I spent years as a Customer Service Agent with United Airlines, and saw most everything that there was to see.

If you re used to the work, then your body should be fine. You abdominal muslces are just adjusting to your new body changes. I would warn my boss that it was a concern for you, and certainly you should discuss it with your doctor, but for. Customer service agents who work at airport ticket counters are usually the first airline representative that passengers make contact with when arriving at the airport.

In this role, you greet customers as you check them in, which entails verifying their identification and printing boarding passes. Airline Customer Service Agent Job Description Job Description. An airline customer service agent works in an airport or a call center, providing information and.

Education Requirements.

You must have a high school diploma or GED to be eligible for an airline customer service agent. An important responsibility of passenger service agents is assisting with airport check-ins. Before clients embark on a flight, they must go through the ticket counter first, where passenger service agents examine their ticket, passport, and other identifying documents, and confirm their flight details. Airport Customer Service Agent.

Serve in management and specialty capacities, including Agent In Charge, Ground Security Coordinator, Training Mentor, Station Auditor, and Environmental Coordinator. Additionally, a customer service rep may need to get a SIDA badge in accordance with TSA standards and complete a background check. The median salary for a customer service representative rests at $30per year.

A passenger service assistant is a customer service representative or agent who assists people using transportation services. Most work on the ground at airports for airlines, though you can also. Adept at customer service relations especially in fast-paced environments where efficient operations are essential to an airline’s reputation. Experienced with flight booking and problem solving. When customers arrive at the airport , they look to our agents to assist them with reservations, baggage, mobility services and any other questions or concerns….

Save job Not interested. View all United Ground Express jobs in Norfolk, VA - Norfolk jobs. The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

This could involve giving the customer information about arrival and departure times, reserving tickets with a particular airline, and a wide variety of other topics. Nearly everyone has at one time suffered through a delay or cancellation at an airport , had to send an underage child upon an airline unaccompanied or needed a wheelchair to get through the airport.

An airport customer service agent provides courteous service to passengers of airlines so that they can get information about their flights and receive help in making arrangements for their travel. As customer service is central to the job, make sure to clearly identify your experience and proficiency in working with people in your objective. Support passengers on arriving international flights.

Extend customer service and information to passengers. Estimate balance and weight of aircraft. Reschedule passengers with aircraft interruptions.

Airline customer service agents make sure passengers and their luggage board the right aircraft safely and on time. They can also be known as passenger service agents or check-in assistants. As an airline customer service agent , you would usually work for a handling agent on behalf of an airline. Attention to detail and expedient problem-solving skills are a must for those interested in airline customer service. As a Customer Service Agent you are the first point of contact for our customers.

We are looking for individuals that embody our value of Flexibility, who want to be part of a dynamic industry and are dedicated to providing our customers with the best possible experience. And believe us, it will. Your role is to make the whole experience simple and hassle-free.