At cross pen repair

Our quick and easy online process will provide detailed instructions on how to send in your item (s) for service. To proceed at this time, please complete our online product warranty form and follow the instructions provided. The quality of our merchandise is reflected in the quality of our Customer Service Specialists. You can reach us from 8:30am–5:00pm Monday-Friday Eastern Time.

Multi-Function Refills.

Cross House Unit 1 Windmill Trading Estate Thistle Road Luton, Bedfordshire LU1. Repair Description (Characters Maximum). By clicking Checkout you authorize Cross. Until recently they sat in the box unused. Recently I decided to start carrying the pen but the refill will not reliable retract or extend.

I attempted to lube the inner workings (just felt really sticky when using) but it seems to have made the situation. Any Cross product or part requiring service under this warranty will be repaired or replaced when received at our factory from the consumer (postage and insurance are the responsibility of the consumer , and processing fees may apply ). Buy quality vintage pens , specialized pen repair tools, replacement parts and supplies.

Our pens have been restored and are complete and in working order, unless noted otherwise in the description. Our tools are new unless noted otherwise in the description. Cross has been producing luxury pens , executive pencil sets, and high quality gifts. For over 1years, A. Shop our ultra-sleek and modern writing instruments, engraved styluses, padfolios, reading glasses and more.

Free 2-day Shipping On Millions of Items. Find Cross Pen Refills Blue Now! If you have a product that is in need of repair please visit the Cross repairs page for information.

All Cross pens are unquestionably guaranteed for life. The press-fit assembly is no longer together. I have washers, one gol one black, and a spring, and of course the barrel and the rotating part. The Cross refill has broken where the metal meets the plastic and the plastic will not come out of the rotating assembly that should be press.

Set the top half of the pen down. Hold the pen straight up with the tip pointing towards the ground. Turn the old Cross pen refill plastic cap counterclockwise to release.

Pull up to remove the old refill from the pen barrel.

Compare the old refill with the new refill to make sure the new refill is the correct type. Screw the refill cap clockwise to secure it in place. Pick up the top half of the Cross pen. Test the pen by turning the top half clockwise for half a turn so that the tip of the new refill comes out.

The current product line includes fountain pens , ballpoint pens , gel pens and mechanical pencils. We also offer expedited services.