At&t customer service representative

It’s taking longer than normal to reach us. But, you don’t have to wait for help. The chance to put your customer service skills to work and endless opportunities for your career. View profile View profile badges Get a job like McCoy’s. Collected customer feedback and made process changes to exceed customer satisfaction goals.

Made reasonable procedure exceptions to accommodate unusual customer requests. Demonstrated mastery of customer service call script within specified timeframes. This can save you time or help you resolve an issue if a tech support agent is unavailable. ATT troubleshooting and quick help guides. Take customer calls and complete service orders.

Understand customer needs and recommend appropriate products and rate plans. Develop innovative ways to sell ATT products and services to customers. Handle customer requests for payments, activations, upgrades and other services.

Address and resolve customer concerns promptly. Department Specialist jobs. University of Louisiana at Lafayette. Post a new question here on the forums by clicking the Ask a Question button. Additional financial incentives are currently available based on performance AND you receive an automatic pay increase every months of active service up to top pay!

If you have a knack for excellent customer service , building relationships and offering support, you. Customer service representatives answer questions and resolve problems. When a customer calls and has an issue that needs to be handle a representative will usually open the customer ’s file in the company’s computer system.

We are looking for people with proven skills in Sales and Customer Service. AND you can earn an additional monthly incentive based on performance. Customer Service Representative Little Rock, AR Start with the Paycheck: Customer Service Representatives starting pay range: $15.

Visit PayScale to research customer service representative (csr) hourly pay by city, experience, skill. One-year customer service work experience preferred. Recommended and helped customers select merchandise based on their needs. Exchanged returned merchandise for customers quickly and efficiently.

Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction. Confirmed that appropriate. See salaries, compare reviews, easily apply, and get hired. New att customer service representative careers are added daily on SimplyHired. The low-stress way to find your next att customer service representative job opportunity is on SimplyHired.

Basic billing explanation, providing adjustments and creating new cases to document customers. You are confronted by a customer who is frustrated because some clothing they’ve recently purchased had a stain on it. This site uses cookies and other tracking technologies. These help the site function better. They also help us improve it.

This data gives us feedback on how you use our products and services, helps us develop promotional and marketing material more relevant to you, and allows us to connect you with apt content from third parties. Modify this customer service job description with the key duties and responsibilities for your CSR role. Similar job titles include Customer Service Associate, Member.