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In the mean time, we have nothing on! The customer service supervisor we tried to get help from was rude, argumentative and confrontational. Every time I call customer service I speak to someone overseas who cannot explain to me anything and basically tell me to talk to collections. Your reward will appear on the Reward Center within days of active service (or other applicable time period).
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Quality customer service , even overnight. Not every customer service issue can wait until the next business day. This thread is locked.
Whenever it asks what your problem is just keep repeating retentions. Eventually you will get there.
But the first question you should ask when some human actually is are you the retentions department? You’ll be the voice of a global company. The chance to put your customer service skills to work and endless opportunities for your career.
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