All you need to know about our service and worldwide flight network can be found here. Kommen Sie an Bord und erleben Sie österreichischen Charme. Primary Contact Walter.
Ground staff were very friendly and handled boarding nicely. Interrior of aircraft looked good and was clean.
When our flight into Vienna was delayed by minutes, we failed to make the connection. Poor customer service and terrible support. Book online at austrian. You can use the Resolver system to help you at every stage.
Submit your complaint or review on austrian. The customer service was extremely rude with me. The airline is headquartered on the grounds of Vienna International Airport in Schwechat where it also maintains its hub.
The company operates scheduled services to over 1destinations worldwide.
Service , Product, Awards. Austrian Airlines AG Office Park P. The new digital customer service complements the existing service. Simple questions can thus be answered quickly.
Arrived early in VIE after a late push back in AMS! Good service seats could be a bit more comfortable but no need to complain. This topic has replies, voices, and was last updated at 11:by canucklad. I called customer service and I was told that this was a different plane so they had to change the seat assignment booked and pre paid seat assignments.
I was told that when you book and pay euros for a seat you are not booking a specific seat but a type of seat and they can move you. I had a “train-flight” from Linz to the Vienna airport which arrived with a delay of min so that I missed my connecting flight. We use cookies to enable us to offer you the best possible service. Amongst other data, these store your language setting and flight search request. As well as this, data may be collected and evaluated for statistical purposes to optimise our website and for online marketing purposes.
Marketing Department. Help with reservations, AAdvantage accounts, baggage and more. Customer Relations Department.
Operating smaller aircraft Credit: Kurt Hofmann. The headquarter is located in Vienna International Airport in Schwechat, where it also maintains its hub. Whilst appearing straight forwar I somehow have managed to book flights the wrong way round. If your ticket was purchased directly from united.
Whether you fly once a year or zigzag the world weekly, everyone has an opinion about airlines. Pluses: - They have huge planes, very roomy even the economy class. Pretty good food and free drinks. Great movie selection. You must organize any necessary travel documents.
Your feedback is important, please share your experience with us, we will be happy to learn from it ! Was your flight delayed or cancelled? Did you have a problem with our cabin crew? Has your baggage been delayed or damaged?
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