British rail customer service

They will be able to give you contact information for the station and particular TOC. Please use the form below to contact nationalrail. By continuing to browse this website, you agree to the use of cookies from Rail Europe and third parties to provide you with products and services suited to your interests.

To learn more and customise cookie settings, see our cookie policy. Apply to Railway Customer Service Assistant jobs now hiring on Indeed. Irish Rail : Full Steam Ahead.

Ireland was once home to a decrepit transit system. Thanks to a remarkable renaissance, the country’s rail fleet is one of Europe’s newest and best. Come and explore Britain by rail on our dedicated BritRail Pass site.

Find out all you need to know before you travel, from pass details and benefits to planning your trip , including booking passenger assistance. Rail Europe sells tickets across Europe and our coverage is increasing all the time. For more information about our properties or if you have any questions about Network Rail Property, please contact our customer service teaWe only use this information to contact you about your enquiry.

Although there will be boards provided that offer live train times, some customers want to speak to a customer service representative. Computer skills will be required for this role.

If you’re exploring Britain by train a BritRail pass is the easiest and most cost-effective way to travel. Forego the stress of sorting out a booking for every leg of your journey, sticking to rigid timetables, and sifting through multiple train companies - for a single fixed price, you can make unlimited train journeys around the whole country, or a region of your choice. Exceptional British Rail customer service could it have happened? Choose a BritRail Pass. Apply to Train Station Customer Assistant jobs now hiring on Indeed.

A track record of providing excellent customer service. Mailing Addresses: In the U. ItaliaRail, LTD Derby Rd. If, after contacting us, you remain unhappy with any aspect of our service you may want to contact the independent transport watchdog, Transport Focus.

Coronavirus (COVID-19) UpdatePlease note that our Customer Service is currently responding to a high volume of contacts regarding the coronavirus. We care about the health and safety of each of our customers and want to support all travellers who had planned to travel with an Interrail Pass. Please note the following contact information is only for requests dealing with access to employee records. Get detailed contact information for Southern. FAntastic customer service from the train guard William who was was extremely helpful and pleasant to all customers on the train.

Not often you see this, he had time for everyone and it made the full journey very pleasant. Thank you William a credit to British Rail. For credit card approval online, it may help to enter a British hotel address or postal code (not for delivery).

Pick up reserved tickets at any staffed train station.

We value your business above all else, and we pay close attention to improving service to you, every day, in every region. Monday - Friday, 7am - 3pm. Saturday and Sunday, 7am - 3pEastern Standard Time (EST) Enquire about group travel bookings.

Contact British Airways Holidays.