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Recently upgraded to 8xVideo Meetings? Packetis cheap, but the audio quality is poor and customer service is terrible. If you want better quality, Vonage has much better sound quality and marginally better customer service for $ 29.
I know more than the techs that I have talked with on the Packetcustomer service line. Then on top of all that if you decide they are way to lame, and you want to cancel the service after the trial perio you have to pay a hidden $59. Virtual Office Account Mgr. Packetis a straight-forward VoIP provider with a competitively priced array of offerings, for both residential and business customers.
Additionally, they offer faxing capabilities to residential customers under a separate plan.
Their business offerings include a PBX-type system, suitable for call centers. Communicate with customers using their preferred channel and empower employees with instant access to relevant information to optimize the outcome of each precious engagement. Please make sure your Web browser allows cookies. Voice over IP products. Customer Support at 1-866-Try-VoIP and press 3. Chi-Shin Wang and Dr.
Sing formerly of Weitek as Integrated Information Technology, Inc. The outage appears to have been caused by a data failure with one of. Packethas gone out in Atlanta and possibly other locations.
All their customer service can say is thank you for using packet. I have been a loyal Packet customer for months. Vonage you get people who can fix problems, if you stick out the hold queue long enough. Read Billing and Account Management support articles including topics such as contract information, user profiles, system configuration and more. Have you been scammed by Packet?
I’m not going to sit here and tell all the Packetcustomers reading this that we’re going to be outage-free for the next years. We can’t promise that. What I will say is that as a company, we’ve always prided ourselves on our customer service and that will remain the same, whether everything’s running at 1 or not.
DNS settings to Open DNS with 208. They need to get it resolved. Please allow 5-days for the refund to reflect on your credit card. I think is my toll free number.
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