They employ 0people according to customers in the know. All complaints are handled by the BBB where the company is Headquartered or a central customer complaint processing location. In addition, the FanProtect service ensures that the customer support team will help you get new tickets or explore alternative options if there are problems with your original tickets. The managers (especially mine) were all terrible and almost none of them knew what they were doing because they hire them all from Ebay instead of promoting other reps who have put in the hard work.
It was clear stated by Stubhub : This is a contingent game. If the game is not playe you will automatically receive a full refun including fees. However, the game was moved to Oct. They tried to start out their marketing as an alternative to ticket purchases without all the Ticketmaster bs fees.
Yuck fu flubhub and ticketgouger. Explain your scenario, and provide any applicable evidence. This may include details from your tickets (so be sure to keep them), or information from the event venue.
We can get back to you quicker if you use the contact form at the top of this page. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. We have many different routes you can take to contact us. Customer Service Keeps Hanging Up and Trouble With Refunds.
I tried on multiple occasions to sort this out with the customer service at stubhub before the game. After many calls and live chats no help was offered and we ended up sitting in the highest row. Original review: Feb.
The descriptions of the tickets are accurate, delivery of tickets is as advertised and the prices. StubHub Corporate Head Office address. File a complaint at ComplaintsBoard. A customer might receive top notch customer service.
Utah Valley University. Tickets orders are 1 guarantee with customer service all the way to your seat. Get a coupon worth 1 of your original order if an event is cancelled.
With that, you get refund protection, premier customer service , early access to VIP discounts and more. Save with Stubhub Promo Codes, courtesy of Groupon. Remember: Check Groupon First! Soccer is the most popular sport in the worl boasting a widespread fan base across the entire globe.
It is far too easy for a buyer to simply get a ticket reprinted at venue, which issues a new barcode, and then re-claim money from the original ticket. All the while, the customer service rep was so sweet and understanding. In these situations (covid19) you can see the great companies and their customer service , but this company is not one of those, STUBHUB SUCKS. The customer service department was unhelpful in finding any resolution or admitting any liability in the misleading sale.
I am very disappointed in my experience. It was my first and last purchase from Stubhub. The worst online experience for tickets imaginable.
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.