For international support. From the Menu on the left side, under the Support Tasks header, click Create a Service Request. To check on the status of an existing ticket, select Manage Service Requests. If you’d like to have a live chat session with a support technician, select Chat with Support and a Service Request ticket will be automatically created for you.
Consumer Client Basic Support, Commercial Client Basic Support (Desktops, Notebooks, Tablets, Workstations, Others) Monday – Friday am–pm AEST.
Dell Service Repair Centers. Actual may vary. Customer may be required to return unit to Dell. Limit of qualified incident per contract year.
Wait for a customer service representative to answer the call. Explain your problem to the CSR in a friendly, polite manner, and remain calm and relaxed. Wait to see if the CSR can offer you an acceptable resolution to your problem.
My parents bought a laptop and I noticed a day after using it that the touchpad was popping out of the chassis. Manage mixed vendor hardware environments directly with Dell. Consolidate hardware under a single support contract. Manage expiring warranties and support beyond three years. You need to enable JavaScript to run this app.
It is usually located at the bottom of laptops and back of desktop computers next to the windows product key on most computers. I did provide it, assuming they want to see the configuration or Warranty information. One person said they are intereste but want to be sure it isn’t stolen. Find the sticker on a printer. Error Troubleshooting.
Virus Removal Support. The Self-Dispatch Support Requests API allows you to self-dispatch replacement parts while the Warranty Management API gives you the ability to check the status of service tag warranties by querying up to 1at once. Create, view, manage and update a support request when issues arise using the Technical Support Requests API. Replace defective part not under warranty.
If a window appears displaying information about your PC, you already have SupportAssist.
You should now see your 7-digit Service Tag near the top-right corner of the page. In your application, we might request that you name a sponsoring distributor for approval. Service timing dependent upon time of day call placed to Dell. Defective unit must be returned or paid for.
CompleteCover excludes theft, loss, and damage due to fire, intentional damage. Please provide the information requested below and submit to start your upload. We will respond to your sales e-mail inquiries within two business day, Click here.
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