Drop us a line and have it solved in no time. Customer Service Update. False and misleading information on website. This review is solely in relation to the e2save service and not a network or handset.
Firstly when I placed the order I was expecting the upfront payment to be taken immediately like most other companies, this didn’t happen until about hours later, my bank requires me to authorise payments of certain amounts and the delay meant I missed this. Your details are a little confusing! If you had of made sure you had enough money in your bank account prior to the initial debit, there would have been no mix-ups.
So, basically this was your fault. Bottom-line, DON T spend money you don t. Contact E2Save customer service. Had my cash back claims rejected times. One left to claim, will see what happens.
Need a new contract this month. Will never use e2save again. When asking e2save on this the customer service lady was quite argumantitive about them dispatching it on time its the deputs fualt. The lines were also full most of the time.
Address for Complaints: E2SAVE. Get E2Save customer service help. Resolve your complaint.
Emailed e2save customer service and got… Read Full Review If you are commenting on behalf of the company that has been reviewe please consider upgrading to Official Business Response for higher impact replies. Shop the e2save sales, use e2save vouchers, take advantage of cashback deals, or opt for an e2save upgrade to get the best bargain. Happy customers deliver lots of praise in e2save online reviews. The e2save range has something for everyone, delivery is speedy, and the customer service department are helpful if something goes wrong. Returns, cancellation and exchange policy We want you to be happy with your new purchase and know that you didn’t have the opportunity to look at it before you ordered.
Our expert customer service team are ready to help with all customer service queries. Loughborough and offers free next day delivery on orders before 6pm. The customer service general helpline is available 9am until 6pm, Monday to Friday but closed weekends.
Delivers a high standard of customer service set by our KPIs – exceeds customers’ expectations. Meeting service levels KPIs for all customer contact channels. Read reviews of e2save , share your experience and resolve your issues. Rate e2save ’s value and service. Compare e2save with other companies before you buy.
Get complete solution for all the service s. If you are, e2save will put a returns label in the post so you’ll be able to drop by a DPD Pickup shop and send your product back for free. Opening Times for e2save. E2save is an online shop only, so you can browse hours a day. Getting Social with e2save. They also offer free delivery on all orders.
Orders with e2save include free delivery and a one hour delivery window is provided. Orders made before 6pm are typically delivered next day and customer services are available during working hours, Monday through to Saturday. The service was poor and there is so much misinformation.
That tells you a lot about the companies priorities. Let’s hope one reads this and can respond to my concerns and questions. The management are non existent.
The team concentrates on providing top service and ensures they offer the right options at the best prices, all while looking out at the sea.
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