Tuesday, February 18, 2020

Optus customer service internet

Optus customer service internet

Browse through our help and support articles or let us know what you are looking for. We’ve got all the help you need to set up and stay connected with your home internet. This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. Collaborate for success. Seamless communications build agility in business.


Optus customer service internet

We just moved to our new home a few weeks back. Explore our huge range of broadband internet products and plans. For example, look at our Lyft Customer Service page. Optus and chose the NBN plan. Or take a look at our Apple Customer Service page.


GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. In a week we received the modem and the NBN technicians came and installed the boxes in our new home. This surely has to be the most disappointing customer service experience I have ever been through. My internet stopped working from Jan 23rd. The speed was like 0. Mbps and that too getting frequently disconnected.


I found the ‘chat’ that you are now directed to, to be one of the most unhelpful platforms I have ever dealt with. Please feel free to reply back and we can help here. Description of the Service. OCCOM has experienced experts in the telecommunication industry.


Get Faster, Get OCCOM! Fast response, fast setup, fast Internet spee fast trouble-shooting. They’re available Mon – Fri: 8am – 7pm AEST Sat: 9am – 7pm AEST Sat: 9am – 5pm AEST – while they’re closed on all public holidays. Submit your complaint or review on optus.


Visiting My Account at optus. For more information about usage alerts see optus. Using your service overseas You cannot use your included data if you are overseas. Our lightning fast nbn plans are here (Mbps Typical Busy Period). There is also live chat and a call centre.


Paying for One-to-One care wouldn’t be much of an issue if the industry’s reputation for customer care wasn’t already in the toilet. But priority network access at a paid premium just isn’t on. It provides services both directly to end users and also acts as a wholesaler to other service providers such as Exetel and Amaysim. Other wholesale services include Satellite and 4G Mobile.


Optus customer service internet

Their customer service is simply incompetent. A Blue ringed Octopuss would have given a better service and a less painfull sting. I only gave them a two because of a prompt refund on a $prepaid mobile discounted at Woolies. It was impossible to connect.


Yes, OPTUS is 2nd only to Foxtel for customer service in practice (nice verbal promises, lovely apologies, nice words as an intent - but not backed up by any care in real life to either fix problems as they occur, admit mistakes or show any real sign through action, that they care). They stay in business because Foxtel was worse!

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