Fill out our Support form below and an agent will be in contact with you asap. Contact The Neat Company customer service. What is neat customer service number? How do neat scanners work? Over the last months, of customers who contacted Neat support were satisfied with their support experience and gave an average customer satisfaction score of 9. For more details, and to see what shortcuts or tools we provide to get better, faster help from Neat, tap or click the link.
Call for any technical question regarding our service. Someone will contact you as soon as possible. Neat provides easy-to-use receipt capture and reconciliation software for small businesses and accounting professionals. Try free for days. Find your scanner model number by looking on the underside (bottom) of the scanner.
Unplug your scanner and close Neat on your computer. There is only way to get customer help from them. Submit your complaint or review on neat. The Neatoscan service utilizes a barcode scanner , PDA (Portable Data Assistant) and earpiece to allow you to quickly and easily determine the value of books and other merchandise while disconnected from the internet.
Neat works with any TWAIN compliant scanner , which includes most scanners on the market today. Connecting these devices is covered as part of our standard support plans. My card is blocked and i want to deposit money. Scanner issue with PDF scanning. Need to speak to customer service.
I got Neat Desk from The Neat Company. I am running Vista 64. When I attempt to install the driver for the scanner , I get The Windows Installer Service could not be accessed. This can occur if you are running Windows in a safe mode, or if the Windows Installer is not correctly install. Let your mobile take care of everything.
Fax globally Support wireless printing. Read honest and unbiased product reviews from our users. Which is equivalent to no help. If you have to create a ticket expect a hour wait (this is for someone trying to install for the first time). Terrible bait and switch.
You just pay and pay and pay. Downloading all my files to get off the neat cloud. A few years ago I had purchased the Neat scanner from HSN. The scanner might work when you first get it but after a while you will run into problems. As far as customer service goes-forget it!
DO NOT WASTE YOUR MONEY. Will not scan from computer to scanner. Program is stuck in the contact mode and I have to manually change it to a. Monday – Friday from 9AM to 6PM ET! Neat owned the market in instant document scanning and I was happy to pay the premium price for the tight integration of the MacOS Neat Receipts app and the super fast document and receipt scanner. Then and only then can you communicate with Tech Support.
This is what NeatCo calls customer support. I must say that I did get their Neat Receipts scanner working, but had a minor issue with the search feature. It SHOULD have been easy to get a quick answer from tech support, but not with NeatCo. Standard processing is the industry-standard of accuracy for each document that goes through OCR and parsing.
Advanced data processing is included in all of Neat ’s Complete plans and adds an additional layer of human verification to ensure accurate OCR and parsing of the document.
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