These lines are there to offer technical support for your online account, your services or other problems you have encountered. You can also use it to set up a change of address for your services. Our community is packed with information, tips and tricks to get the most from your broadban gadgets and TV. If you’re unable to find an answer, join us and post a question.
A customer service representative will be able to assist you in finding the right Broadband and Fibre package for you and recommend any additions you may want. We are working with industry leaders, regulators and government to make your voice heard and improve customer service.
If you wish to be passed through to another department just ask and someone will put you straight through. Resolver is a totally free service that you can use to complain effectively. I have been dealing with the overseas call centre now for several months and I am going round in circles. We are not affiliated with these organisations but can connect you to them. A direct number may be available on their website for free by clicking here.
Whether you have a simple query, or you want to make a complaint, or you are simple looking for some assistance on a matter. To companies as well as individuals in the UK. Callers must be over the age of 18.
Calls cost a flat rate of £6. Email Dido Harding (CEO) on dido. Tweet Tiscali Comments. Website Plusnet TV support. Lines open Mon - Sun: 9am - 9pm. Sales offline Mon - Fri : 8am - 6pm.
Tech Support offline Mon - Sun : 8am - 6pm. Please visit our advice hub. We offer a call recording and transcription service to all callers. We use cookies to make using our website easier.
Talkmobile cookie policy. If this is unsuccessful in resolving the problem, the company have a complaints procedure to follow. If you are looking to purchase broadband or switch providers we can help you to find the best deal.
Put simply, dreadful standards of service. Actually no service at all. Customer service Non-Existant. Left hanging for minutes on live chat with no contact at all.
I was assured Technicians would ring as we have limited to zero broadband and nobody calls. Spent hours one day on live chat when I eventually got through with no. Have your account details ready as you will need to verify your identity.
Recent star ratings summarise the last months of ratings or the last 1ratings place whichever is largest.
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